FAQ
General questions you may have about our products and services!
How long can I leave my tour on your website?
Your tour can stay on our servers indefinitely, there is no time limit, they never expire.
Can I put my company information and list all my available tours on your website?
Absolutely, we can create an optional section that would be devoted to your company which would have your company name, logo, relevant information and tours.
I'm in Real Estate can the tours be linked directly from the mls.ca website?
Absolutely, we prefer that you do; that way your tour will get the most exposure possible.
Can you explain the entire process and how it works?
After a location, date and time are arranged one of our photographers will arrive on site, setup and shoot the tour. The images are then processed to create the virtual tour experience. The files are then uploaded, linked to our site and you are notified via email with the link to the tour.
What do you use to display your panoramas?
We utilize cutting edge Flash and Flex technology to display our panoramas on the Internet. The reasons for this are:
- High distribution: Only the Adobe Flash Player must be installed. Flash player has reached an accessibility of almost 99%.
- Multi-platform: Windows, Linux and Mac.
- Easy and quick installation: If a user has not installed the Flash Player or has an older version, the installation/update process is simple and fast.
- Quick start-up: On an average PC the start up process of the Flash plug-in is very quick (normally under one second). Java-Applets for example require a much longer time to load.
I have my own website, but the bandwidth traffic is limited?
If your host limits your monthly traffic then have no fear, we have an unlimited amount of bandwidth available for our clients at no additional charge. A link from your website to the tour is all you would have to add, we can help with that too.
What if I don't have my own website?
No problem, if you don't have a website we will host the tour for you at no additional charge - we are proud to say that our site is up 99.9%.
I have my own website, can I host the tours myself?
Absolutely, we will work with your IT staff to ensure that the tour runs properly and smoothly on your website.